Privacy Policy
This Privacy Policy explains how Plexswift collects, uses, discloses, and safeguards information when you visit our website or use our services. Please read it carefully. This is a general draft template and should be reviewed and adapted to reflect your organisation's actual data practices and applicable law before publication.
Last updated: [Insert effective date]
1. Who We Are
Plexswift ("we", "us", or "our") provides AI-powered data analysis and decision-optimisation tools for small businesses and investors. This policy applies to all information collected through our website, applications, and related services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our Services:
Information You Provide
Name, email address, phone number, company details, billing information, and any content or data you submit through demo requests, contact forms, or account setup.
Usage Data
Information about how you access and use the Services, including pages viewed, features used, timestamps, and referring URLs.
Device & Technical Data
IP address, browser type, operating system, device identifiers, and general location inferred from your connection.
Cookies & Similar Technologies
Data collected through cookies, pixels, and local storage used for functionality, analytics, and preference management. See Section 8 below.
3. How We Use Information
We use the information we collect for purposes that may include:
Providing the Services
To operate, maintain, and deliver the features and functionality of our platform, including responding to demo requests and support enquiries.
Improving Our Offering
To analyse usage patterns, troubleshoot issues, and develop new features or enhancements to existing tools.
Communications
To send administrative messages, respond to enquiries, and, where permitted, share relevant updates about our Services.
Legal & Security Compliance
To detect fraud, enforce our terms, protect our rights, and comply with applicable legal obligations.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.
5. How We Share Information
We do not sell personal data. We may share information in the following limited circumstances:
Service Providers
With third-party vendors who perform functions on our behalf, such as hosting, analytics, and customer communication tools, under appropriate confidentiality obligations.
Business Transfers
In connection with a merger, acquisition, financing, or sale of assets, subject to applicable confidentiality and notice requirements.
Legal Requirements
When required to comply with a legal obligation, court order, or governmental request, or to protect the rights, property, or safety of Plexswift, our users, or others.
With Your Consent
In any other circumstances where you have given explicit consent to the disclosure.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the information and the purpose for which it was collected.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, which may include the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal exceptions.
Object to or restrict certain types of processing.
Request a portable copy of your data in a structured format.
Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details on our Contact page. We will respond to verified requests within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember preferences, and understand how visitors interact with our Services. You can control cookies through your browser settings; disabling certain cookies may affect functionality. Where required by law, we will request your consent before placing non-essential cookies.
9. Data Security
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Where personal data is transferred outside your country of residence, we take steps intended to ensure appropriate safeguards are in place in accordance with applicable data protection law.
11. Children's Privacy
Our Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised version on this page with an updated effective date. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.